We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return email:email@example.com.
We’ll send a return shipping label for eligible items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Contactus@yogabitch.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Some items cannot be returned, like items described as Final Sale goods and custom orders. If you have questions about your item reach out to firstname.lastname@example.org.
The fastest way to ensure you get what you want is to return the item you have, and in your email specify which item you’d like to receive in exchange. We’ll confirm we have the item you’re requesting in stock and reply back with next steps.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.